Water and sewer service accounts are maintained at City Hall.
The City of Rochester requires that all individuals opening up a utility account show a valid drivers license. This requirement has been put into effect to comply with federal regulations known as "red flag rules". Additionally, all utility bills will be sent to each property addressed to "occupant" instead of the name of the individual on the account. These rules are part of a nationwide effort to reduce identity theft.
Bills are mailed on a quarterly basis. The city treasurer accepts cash and check payments. Payments must either be mailed or dropped off at:
400 Sixth St.
Rochester, MI 48307
After hours payments can be placed in the drop box located in the parking lot on the west side of City Hall.
Water and sewer bills are normally due 18 days from the billing date. If 18 days from the billing date falls on a holiday or weekend, then the due date is extended to the next business day. This is taken into consideration before bills are printed so that the due date printed on the bill is always a business day. A 5% penalty is applied if bills are not paid by the due date.
Failure to receive a bill does not waive any past due penalty. Since the bills are mailed on a quarterly basis, it is recommended that you mark your calendar on the date when water bills are due to be mailed.