When it comes to Rochester as a place to live, 99 percent of survey respondents rated Rochester as "excellent" or "good." Ninety-seven percent of surveyed residents also rated the services provided by the City as excellent or good. Both survey results were ranked #1 among over 300 local governments, which asked similar questions of their residents.
Surveys were completed by 407 randomly selected Rochester residents contacted through
the mail. The results have a five percent margin of error and a 95 percent confidence level. Participants answered questions on items such as quality of community life, public safety, government services, City employees, traffic, parking and diversity. The survey found citizen satisfaction with the community, its amenities, safety and the performance of municipal staff very high, exceeding national benchmarks in almost every area where comparisons were possible.